Waste No Time at the Front Desk: Introducing Pre Check-in Form

The Evolution of Guest Check-in with "Pre Check-in Form"

In the past, guest check-in at hotels and other accommodations was typically done at the front desk upon arrival. This process often involved filling out forms and providing identification and payment details. Delta PMS offers digital Pre Check-in Forms that can be completed before the guests' arrival, allowing hosts and management companies to collect important information from guests in advance. This makes the check-in process much smoother and reduces the workload for both guests and staff.

Key Features of Pre Check-in Form

The Delta PMS Pre Check-in Form in a property management system offers several key features that benefit both hosts and guests.

The form allows hosts to collect essential guest information, such as first and last names, ID (such as Passport), arrival date and time, flight number, contact details, etc. This information enables hosts to better prepare for guests' arrival and provide personalized services. Here are some highlights of the Delta Pre Check-in Form:

1. Collecting Guest ID

One crucial aspect of the pre check-in form is its capability to gather guests' personal identification details. This information is mandated by the current Hotel Business Act, and Delta PMS Pre Check-in Forms help hosts collect those data from guests in advance.

2. Capturing Credit Card

Delta PMS pre check-in form allows guests to provide their credit card information in advance. Credit card capture enables hosts to charge for any additional services or damages that may occur during the stay, streamlining the payment process and reducing the risk of no-shows.

3. Arranging Guest Transportation

Additionally, the form allows guests to provide information about their transportation arrangements. This helps hosts arrange airport transfers or other transportation services, ensuring a smooth arrival experience for guests.

Here are examples of information Delta PMS Pre Check-in Form collects currently;

• First name
• Last name
• Arrival date
• Arrival time
• Flight number
• Phone number
• Personal Identification Number
• Personal Identification Type
• Guest Transportation
• Personal Identification Attachment
• Email Address
• Address
• Card Information

Overall, the key features of the pre check-in form simplify the check-in process, enhance security and privacy, and enable hosts to provide personalized services to their guests.

How Pre Check-in Enhances Guest Experience and Operational Efficiency

Implementing a pre check-in form in a property management system can greatly enhance the guest experience and improve operational efficiency. Here are summary of positive effects by implementing Pre Check-in Forms.

Benefit 1: Smooth check-in with less time

By allowing guests to provide their information in advance, the check-in process becomes faster and more convenient. Guests no longer need to spend time filling out forms at the front desk, reducing wait times and ensuring a smooth arrival experience.

Benefit 2: Reduce workload for staffs

From an operational standpoint, the pre check-in form reduces the workload for staff. By collecting information in advance, hosts can allocate resources more efficiently and streamline their operations. This leads to increased productivity and improved overall efficiency.

Benefit 3: Better arrival experience for the guests

Furthermore, the pre check-in form helps hosts anticipate guests' needs and preferences. With access to information such as arrival time and transportation arrangements, hosts can prepare for guests' arrival and ensure a seamless check-in process.

Conclusion

The Delta PMS Pre Check-in Form transforms the traditional check-in process into a seamless, efficient experience. By allowing guests to provide their information beforehand, it speeds up check-ins, reduces staff workload, and enhances guest satisfaction.

Try the Delta PMS Pre Check-in Form to streamline your operations and elevate your guests' experience. Join the many hosts who have already benefited from this innovative solution. Start today and see the difference it makes!